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Project Managment Policy

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  • Complete Survey and System Design Facilities including Geo Tech Surveys & Analysis, if required.
  • IET offers complete outside plant planning, designing, evaluation and installation services
  • Construction, Cable laying, Splicing & Jointing
  • Termination, Fault identification, Location process and Testing Facilities in accordance with established procedures.
  • Installation, operation and maintenance services
  • Construction of all related civil works

Project Management Process

Details of a project proposal are considered and discussed by the Implementation department and Project Manager. They will meet with customer to discuss proposed project implementation plan and ensuring the following have been taken into consideration.

  • The IET has sufficient recourses to undertake the proposed project.
  • The time period required to complete the project can be achieved.
  • The return to the IET as a result of undertaking the project.
  • The return to the IET as a result of undertaking the project.
  • The expected expenditure associated with the project.

The Project Director, Project Manager and project team put together a detailed project implementation plan. IET standards procedures, guidelines and templates can assist with the preparation of implementation plan.


Audit Procedure

Internal and external audits are conducted at planned intervals to assess the effectiveness of the project implementation plan and compliance across the IET. The results of audits must be documented together with evidence of corrective action taken to remedy deficiencies found during the audits. The Management Representative (Quality Assurance Manager) brings results of audits to the attention of relevant staff. Internal and External Audit Reports and associated action plans are forwarded to the Senior Management and then to the IET Audit Committee. Any appropriate issues are then reported to IET project board as part of our reporting process. Process for conducting internal audits;

  • Internal audits are conducted by Planning and Quality Assurance Procedures.
  • External audits are conducted by predefined standards & procedures

Project Review , Meeting & Planning

These procedures assume that the Implementation team operates under a Project plan that defines;.

  • Mission and values.
  • Project objectives
  • Performance measures
  • Monthly expenditure targets
  • Installation, operation and maintenance services
  • Construction of all related civil works

The purpose of the monthly meeting is to ensure that each month's results meet or exceed requirements of the project implementation plan. It is suggested that the following positions attend (the attendees are recommendations only therefore the attendees at a local level should be the appropriate project management staff for that particular area).

  • Project Director
  • Project Manager
  • Quality Assurance Manager

The attendees will

  • Review the previous month's performance and forecast future schedule.
  • Compare results and trends with the implementation plan.
  • Identify and decide on corrective action
  • Assign responsibilities.

All issues that are identified as not meeting the standards set by the quality assurance procedures are to be forwarded to the Implementation department

Risk Management

Risk management and the appropriate guidelines/procedures for risk assessment would be used by our implementation teams and should be verified by Quality Assurance team during and at the end of project

Supplied Items

The IET will identify, verify and safeguard supplied equipment/items provided for use into a project. IET will provide all the equipment and necessary tools for that project as per needs and project scope of work. If any customer property is lost, damaged or otherwise found unsuitable for use, this shall be reported to the customer and records maintained. Please note that customer property can also include intellectual property.

Document Control , Reporting , Quality Records & Filing ,

Quality records are collated and maintained for ongoing reference in a safe readily accessible file or archive. Quality records are according to customer' requirements, or as designated by each division. Obsolete quality records are periodically removed from the file or archive and destroyed under the control of the Project Director.

The Project Director has primary responsibility of ensuring that quality records relating to Implementation plan and project are kept. However, these records can be kept by other appropriate staff (e.g. BDM, Project Manager, Admin Support resources) according to the relevance of their role in undertaking the project activity and what is considered to be essential. Whilst it is acceptable that a single file is not required, the PD must have accessibility to all project files on request. All records relating to a implementation plan and project are to be clearly marked for identification. It is recommended that project ID number or any other methodology be used for file order. Project management records include;

  • Proposal documentation & Implementation plan
  • Project records, including proposal documentation, standard IET contracts and copies of non-standard contracts, project information form, milestone and final reports and other essential correspondence
  • Assessment of subcontractors/suppliers and customer feedback

Electronic versions of quality records, which may include large documents, multimedia reports etc should be referenced on the file and named/indexed such that a unique reference is dedicated to the particular file. Electronic files should be stored on an appropriate system, which is subject to backup and archiving. In addition copies by way of disc or CD should be kept and stored.

  • Document creation guidelines (internal access only) have been developed to assist in the development of quality documents
  • Records management information

The Project Checklist document provides guidelines to assist us with the content of project management.


Closing Project

Upon receipt of the final financial statement the project director will ensure that the closed project file is complete with all essential records. The whole project file should then be verified and archived.

Project Handover

IET Network Build-Operate-Transfer approach enables customers to rapidly start Network operations and later take ownership of the Network developed by our professionals. IET will hand over the project and all Network and its resources built, operated, and transferred to the customer under the IET network hand over model. It will include the conformity of delivered equipment, products and services during project implementation process to the customer. IET Divisional and implementation process ensure that adequate controls are implemented to include project implementation process, handling, project handing over, and completion of project.

Specific requirements as part of a project implementation process that may specify methods for project start survey, design and preparation of final layouts, project documentation and deliverables should be controlled and documented as part of that contract. Project report templates that demonstrate an acceptable layout for title page and contents shall be used for reports. In addition, project reports are to have a professional appearance consistent with excellence in customer service and the scope of the work.

SLA Verification

When specified in a project contract that the customer wishes to inspect services or products at customer premises arrangements are to be made by the Project Director and/or project manager and subcontractor/supplier to make this contractual agreement available. The Project Manager is responsible for the verification of all provided services and products against the relevant purchase order, contract or other agreement. Records are kept in the project file. These records include;

  • Review of work in progress
  • Verification of provided services or products
  • Purchase order, contract or other documentation that forms the agreement between the customer and IET.
SLA Verification

The IET Project Manager will organize necessary training for the customer technical team. Records shall be kept by the Project Manager identifying the type of training and attendance. In addition to this training IET provides staff development - training seminars available to all of our staff. Additional training may be conducted at a local level and the Project Manager shall keep records of this type of training.