Interactive supports it's Customers with their OSS decisions and provides consultancy services for various OSS replacements, upgrades, consolidation and transformation projects. Interactive's SMEs (Subject Matter Experts) assist Customers with defining system requirements, and with leveraging existing systems' capabilities.
We dedicate considerable efforts in reducing operational expenses, and improving network service availability and the Customer's experience. Interactive offers the benefits following:
- Guidance towards selecting the right OSS platform
- Upgrade systems without disruption
- Providing clear project plan for OSS implementation
- Leverage your existing OSS investments
IET has a proven step-by-step approach while guiding a customer through its project. This process includes:
To create employee awareness of the impacts of their activities and performances on the environment, safety and the quality of our processes and services through communication and active participation in Quality, Environmental and Safety Management related issues.
To deliver customer needs at the first time, just in time, in full, with correct and developing processes and to involve customers and suppliers in the environmental and safety aspects of our products and processes in order to enhance customer satisfaction.
To develop our suppliers in order to continually improve their performance related to quality, safety and environmental issues, delivery and service.
To improve continually the effectiveness and efficiency of our processes and services in order to strive to "Zero defects", "Environmental and Safety" and "Right first time" with the ultimate goal to achieve the company objectives and customer satisfaction.
To ensure necessary resources for providing Quality, Environmental and Safety requirements and to reduce the consumption of these resources.
Interactive has a large Professional Services portfolio that covers consultants, training, operational support, development and system integration and implementation. The combination of Interactive solutions and services is used to create full solutions, provided by in-house highly equipped & trained System Integration Teams, one of Interactive's partners and by our professionals, taking end-to-end responsibility.